Privacy Policy for GuardMOS Mobility Advisory AG
GuardMOS Mobility Advisory AG ("GuardMOS," "we," "us," or "our") is committed to protecting the privacy and security of your personal data. This Privacy Policy describes how we collect, use, process, and disclose your information when you access or use our services, including our website, provided for transportation compliance and mobility services. We adhere to the principles of the Swiss Federal Data Protection Act (FADP) and, where applicable, the General Data Protection Regulation (GDPR) of the European Union.
1. Information We Collect
We collect different types of information in connection with the services we provide, which include neutral informational resources on Swiss motorway vignette renewal, regulatory guidance for cross-border fleets, fleet compliance audits, renewal reminder setup, multilingual advisory, integration consultancy, training workshops, content creation, and compliance reporting.
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Information You Provide Directly to Us: This includes information you provide when you interact with our online platform, register for our services, request information, participate in surveys, or communicate with us. This may include:
- Contact details (e.g., name, company name, address, phone number, email address for communication regarding our services).
- Information related to your fleet or compliance needs (e.g., fleet size, vehicle types, operational regions, specific compliance challenges).
- Information provided when participating in training workshops or using our advisory services.
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Information We Collect Automatically: When you access or use our online platform, we may automatically collect certain information about your device and usage. This includes:
- Log data (e.g., IP address, browser type, operating system, referring URLs, pages viewed, access times).
- Usage data (e.g., interactions with our features, time spent on pages, search queries).
- Cookies and similar technologies (as detailed in Section 5).
2. How We Use Your Information
We use the information we collect to operate, maintain, and improve our services, and to provide you with relevant and effective support. Our uses include:
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Providing and Managing Services: To deliver the requested services, such as:
- Providing neutral informational resources and regulatory guidance.
- Conducting fleet compliance audits.
- Setting up and managing informational renewal reminders.
- Delivering multilingual advisory services.
- Facilitating integration consultancy for fleet management systems.
- Conducting training workshops.
- Supporting compliance reporting and documentation efforts.
- Communication: To respond to your inquiries, provide customer support, send service updates, and deliver information relevant to your use of our services.
- Improvement and Development: To analyze usage patterns, understand service effectiveness, and develop new features or improve existing ones.
- Security and Compliance: To maintain the security and integrity of our online platform, prevent fraud, and comply with legal obligations.
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Performance of a Contract: When processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract (e.g., providing advisory services, conducting audits).
- Legal Obligation: When processing is necessary for compliance with a legal obligation to which we are subject (e.g., tax or accounting obligations).
- Legitimate Interests: When processing is necessary for our legitimate interests or those of a third party, provided that your interests and fundamental rights do not override those interests (e.g., improving our services, ensuring network security, preventing fraud).
- Consent: Where we have obtained your specific consent for a particular processing activity (e.g., for certain non-essential cookies or marketing communications). You can withdraw your consent at any time.
4. Disclosure of Your Information
We do not sell or rent your personal data to third parties. We may disclose your information in the following circumstances:
- Service Providers: We may share information with third-party service providers who perform services on our behalf (e.g., hosting, analytics, customer support, IT services). These providers are contractually obligated to protect your data and only use it for the purposes for which it was disclosed.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
5. Cookies and Similar Technologies
Our online platform uses cookies and similar technologies to enhance your experience, analyze website usage, and for other operational purposes.
- Essential Cookies: These are strictly necessary for the operation of our online platform (e.g., to maintain session state). Without these cookies, certain functionalities may not be available.
- Analytical/Performance Cookies: These collect information about how visitors use our online platform, such as which pages are visited most often, to help us improve its performance and design.
- You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our online platform.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
7. Your Data Protection Rights
Under applicable data protection laws, you have certain rights regarding your personal data. These rights may include:
- Right of Access: To request access to your personal data.
- Right to Rectification: To request correction of inaccurate or incomplete personal data.
- Right to Erasure ( "Right to be Forgotten"): To request the deletion of your personal data under certain conditions.
- Right to Restriction of Processing: To request that we restrict the processing of your personal data under certain conditions.
- Right to Data Portability: To receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
- Right to Object: To object to the processing of your personal data under certain conditions.
- Right to lodge a complaint: With the competent supervisory authority, particularly in Switzerland (Federal Data Protection and Information Commissioner- FDPIC).
To exercise any of these rights, please contact us using the details provided in Section 9.
8. Security Measures
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, access controls, internal policies, and regular security assessments. While we strive to protect your data, no method of transmission over the Internet or method of electronic storage is 100% secure.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact GuardMOS Mobility Advisory AG at:
GuardMOS Mobility Advisory AG
18 Riverside Avenue, Suite 3
Zürich, Zürich 8008
Switzerland
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The revised policy will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.